Privacy Policy

bdgil collects personal data from Players in a number of ways, both directly (when you provide it to us) and automatically (when you interact with the platform). The categories of personal data we collect are as follows:

Data you provide directly:

• Registration data: When you create a bdgil account, we collect your full name, date of birth, email address, mobile number, residential address, and the username and password you choose. This information is necessary to create and maintain your account, verify your identity, and communicate with you.
• Identity verification documents: As part of our Know Your Customer (KYC) process, we may request copies of government-issued identification (national ID card, passport), proof of address (utility bill, bank statement), and — where applicable — proof of the source of funds deposited to your account.
• Payment data: When you make a deposit or request a withdrawal, we collect information about the payment method used (such as bKash mobile number, Nagad account reference, Rocket account details, bank account name, or card details where applicable). We do not store complete payment card numbers on our servers; card data is handled by certified payment processors.
• Communications data: If you contact our support team at [email protected], we retain records of that correspondence including the content of emails, any attachments, and the date and time of communication.
• Responsible gaming preferences: If you set deposit limits, activate a time-out, or request self-exclusion through the bdgil responsible gaming tools, we record those preferences and the dates on which they were applied.

Data collected automatically:

• Device and technical data: We collect your IP address, browser type and version, operating system, device type, screen resolution, and language settings when you access the platform.
• Usage data: We record which pages of bdgil.net you visit, how long you spend on each page, which games you play, the size and outcome of bets placed, and navigation paths through the site.
• Session data: We use session identifiers to keep you logged in during a visit and to track activity within a single browsing session for security and fraud-prevention purposes.
• Cookie and tracking data: bdgil uses cookies and similar technologies on the platform. Full details of the cookies we use and how you can manage them are provided in the Cookies section of this policy below.

bdgil does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been created by or on behalf of a person under 18, that account will be closed immediately and any personal data associated with it will be deleted.

bdgil uses the personal data we collect for specific, legitimate purposes. We do not use personal data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we process your data are:

• Account management: To create, maintain, and administer your bdgil player account, including processing your registration, verifying your identity through KYC procedures, and managing your account settings and preferences.
• Service delivery: To provide access to the games, betting markets, bonuses, and promotional offers available on the bdgil platform, and to process your deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods.
• Security and fraud prevention: To protect the integrity of the bdgil platform, detect and prevent fraudulent activity, identify unauthorised account access, and enforce compliance with our Terms & Conditions. This includes automated analysis of betting patterns and transaction behaviour.
• Legal compliance: To comply with applicable anti-money laundering (AML) obligations, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain records as required by applicable law.
• Responsible gaming: To support responsible gaming obligations, including monitoring player activity for indicators of problem gambling, applying deposit limits or self-exclusion restrictions as requested, and providing relevant support resources.
• Customer support: To respond to your enquiries, complaints, or support requests submitted via [email protected], and to maintain records of our communications for quality assurance purposes.
• Marketing and promotions: Where you have consented to receive promotional communications, to send you information about bdgil bonuses, new games, seasonal offers, and platform updates. You may withdraw this consent at any time by contacting [email protected].
• Platform improvement: To analyse usage data in order to understand how Players interact with the platform, identify technical issues, and improve the overall performance and user experience of bdgil.net.

bdgil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the limited circumstances described below.

Service providers and data processors: We work with carefully selected third-party service providers who process personal data on our behalf, under strict contractual obligations and only as necessary to provide the relevant service. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners process transactional data necessary to complete your deposits and withdrawals. Each payment provider is subject to their own privacy policies and applicable financial regulations.
• Game software providers: Certified game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive necessary session and wagering data to deliver games and settle bet outcomes.
• KYC and identity verification providers: Third-party identity verification specialists may process copies of your identification documents to assist us in fulfilling our age verification and anti-money laundering obligations.
• Technology and hosting providers: Our platform infrastructure is hosted on secure third-party cloud servers. Hosting and infrastructure providers may have access to certain technical data in the course of providing their services.
• Analytics providers: We use analytics tools to understand platform usage patterns. Analytics data is processed in aggregate where possible, with personal identifiers removed or pseudonymised.

Legal and regulatory disclosure: bdgil may disclose personal data to law enforcement agencies, regulatory bodies, or judicial authorities where we are legally required to do so, or where we believe in good faith that such disclosure is necessary to protect the safety and security of the platform, its users, or the public.

Business transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving bdgil, personal data held by the platform may be transferred to the relevant successor entity. Players would be notified of any such transfer in advance and provided with information about the privacy choices available to them.

bdgil uses cookies and similar tracking technologies on the bdgil.net website. A cookie is a small text file placed on your device by a website you visit. Cookies allow the site to recognise your device on subsequent visits and to remember certain information about your preferences and activity.

Categories of cookies used by bdgil:

Strictly necessary cookies cannot be disabled as they are essential for the platform to operate correctly. You may manage functional and analytical cookies through your browser settings. Most modern browsers allow you to block or delete cookies; please refer to your browser's help documentation for guidance on how to do this.

Please note that disabling certain cookies may affect the functionality of the bdgil platform. For example, disabling functional cookies may mean that your login session is not remembered between visits, and you will be required to log in each time you access the site.

bdgil retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

• Active account data: Personal data associated with an active bdgil player account is retained for the full duration of the account's existence on the platform.
• Closed account data: Following the closure of a player account — whether by voluntary request, responsible gaming self-exclusion, or enforcement action by bdgil — we retain identity verification documents, transaction records, and account history for a minimum of five years from the date of closure. This retention period is necessary to fulfil anti-money laundering record-keeping requirements and to defend against legal claims that may arise within applicable limitation periods.
• KYC documents: Identity and address verification documents are retained for a minimum of five years following the completion of the KYC process, or five years from account closure, whichever is later.
• Support communications: Records of customer support interactions are retained for up to three years from the date of each communication, unless a longer retention period is required in connection with an ongoing complaint or legal matter.
• Marketing data: Where you have consented to receive marketing communications, your contact information is retained for this purpose until you withdraw consent or until two years of inactivity, whichever occurs first.
• Technical and usage data: Log files and anonymised usage analytics are retained for up to 24 months, after which they are deleted or permanently anonymised.

When personal data is no longer required and the applicable retention period has elapsed, bdgil takes reasonable steps to securely delete or permanently anonymise that data. Where complete deletion is technically not immediately possible (for example, due to data held in backup systems), the data is isolated from active processing until deletion can be carried out.

bdgil takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the bdgil.net servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that your login credentials, payment information, and personal details cannot be intercepted during transmission.
• Access controls: Access to personal data within bdgil's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific role, and all access is logged and auditable.
• Password security: Player account passwords are stored in hashed form using modern cryptographic hashing algorithms. bdgil does not store passwords in plain text and cannot retrieve your password — only reset it.
• Fraud detection systems: Automated systems continuously monitor account activity, login patterns, and transaction behaviour for indicators of fraud, unauthorised access, or unusual activity. Suspicious activity triggers alerts and may result in temporary account restrictions pending investigation.
• Third-party security standards: We require all third-party service providers who process personal data on our behalf to maintain appropriate security standards and to handle your data in a manner consistent with this Privacy Policy.

Despite these measures, no method of electronic transmission or storage is 100% secure. bdgil cannot guarantee the absolute security of data transmitted to or from the platform, and Players use the platform at their own risk with respect to data security. In the event of a data breach that poses a risk to the rights and freedoms of Players, bdgil will take prompt action to contain the breach and will notify affected Players in accordance with applicable legal requirements.

Players are also responsible for maintaining the security of their own accounts. You should choose a strong, unique password for your bdgil account, never share your login credentials with any third party, and log out of your account when using shared or public devices. If you believe your account has been compromised, contact [email protected] immediately.

bdgil recognises that Players have rights in relation to their personal data. While the specific rights available to you may vary depending on your jurisdiction, bdgil is committed to responding fairly and transparently to all data rights requests. The rights described below represent the standard set of privacy rights that bdgil supports for all registered Players:

• Right of access: You have the right to request a copy of the personal data that bdgil holds about you. We will provide this information in a structured, commonly used format within a reasonable timeframe of receiving your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account information such as your email address or phone number directly through your account settings. For changes to identity data, please contact [email protected].
• Right to erasure: In certain circumstances, you may request that bdgil delete the personal data we hold about you. This right is subject to exceptions — for example, we are not able to delete data that we are legally required to retain (such as transaction records required for anti-money laundering compliance). We will inform you of any applicable exceptions when responding to an erasure request.
• Right to restrict processing: You have the right to request that bdgil restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or object to our use of it, while we investigate the matter.
• Right to object: You may object to bdgil's processing of your personal data for marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests, though we may be entitled to continue processing if we have compelling legitimate grounds that override your interests.
• Right to data portability: Where we process your personal data on the basis of your consent or performance of a contract, and that processing is carried out by automated means, you may request that we provide your personal data in a machine-readable format suitable for transfer to another service provider.
• Right to withdraw consent: Where bdgil processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of the rights described above, please send a written request to [email protected] with the subject line "Privacy Rights Request". Include your full name, the email address associated with your bdgil account, and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request. We aim to respond to all privacy rights requests within 30 days of receipt. If your request is complex or there are a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension.

bdgil reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes in our data processing practices, or improvements to platform functionality that affect how personal data is handled. The "Last Updated" date at the top of this page will be revised each time the policy is changed.

Where a change to this Privacy Policy is material — meaning it meaningfully alters how we collect, use, or share your personal data — we will provide advance notice to registered Players via the email address associated with their bdgil account. For minor clarifications or non-substantive changes, we will update the page without individual notification. Your continued use of the bdgil platform after a revised Privacy Policy has been published constitutes your acknowledgement of the updated terms.

We encourage Players to review this Privacy Policy periodically to stay informed about how bdgil protects their personal data. The current version of this Privacy Policy is always available at bdgil.net/privacy-policy.

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about how bdgil has handled your personal data, please contact us at:

bdgil is an offshore gaming platform operated internationally. This Privacy Policy is written in English and the English-language version governs all matters of interpretation. Players access the platform and provide their personal data voluntarily and are responsible for ensuring that doing so is consistent with the laws of their own jurisdiction.